Terms of Service & Privacy Policy

By accessing the ColdKnock web application, installing the ColdKnock Chrome Extension, or using our services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not install or use the Service.

ColdKnock provides tools for web data capture, structured contact extraction, AI-assisted content drafting, and automated email dispatching via third-party integrations (such as the Google Gmail API).

You agree to use ColdKnock strictly in compliance with all applicable laws, including the CAN-SPAM Act, the General Data Protection Regulation (GDPR), and platform acceptable use policies. You expressly agree not to:

• Send unsolicited bulk email, defamatory material, harassment, or unlawful content.
• Harvest or scrape email addresses without a lawful basis or legitimate business context.
• Evade email deliverability restrictions or deliberately disguise sender identities.
• Reverse engineer, decompile, or tamper with the extension, APIs, or database systems.

ColdKnock reserves the right to immediately suspend or terminate access for accounts that violate deliverability, rate limits, or acceptable use standards.

You retain all ownership of the text, job descriptions, resumes, and communications you submit to or generate through ColdKnock. ColdKnock and its licensors retain all rights, title, and interest in and to the platform, code, algorithms, and brand assets.

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind. ColdKnock does not guarantee that outreach emails will achieve specific reply rates, bypass spam filters, or remain uninterrupted. In no event shall ColdKnock be liable for indirect, incidental, consequential damages, lost profits, account suspensions, or damages resulting from third-party API changes.

ColdKnock collects the following information:

• Account Information: Name, email address, and profile picture provided via Google OAuth.
• Captured Data: Text excerpts, webpage URLs, page titles, domains, and recruiter emails captured when you trigger the browser extension via selection or page capture.
• Vault Data: Resumes, portfolio links, and user-authored outreach templates uploaded to the platform.
• Communication Logs: Timestamps, dispatch statuses, and message identifiers necessary to monitor email job queues and open-tracking signals (if enabled).

We use collected data solely to:

• Parse, extract, and normalize job and freelance opportunities using automated and AI-driven processing.
• Suggest relevant resume variants and personalized templates from your saved profile.
• Construct and dispatch outbound messages directly through your connected email account upon your explicit request.
• Enforce rate limits and debug platform stability.

ColdKnock’s use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements:

• We only request scopes necessary to facilitate user-initiated email composition and dispatch (gmail.send, identity scopes).
• We never sell your Google account data or captured personal data to third parties, data brokers, or advertising networks.
• We do not use your Google Workspace or Gmail content to train, retrain, or improve generalized AI/ML models.

We share data with infrastructure vendors strictly as needed to operate the service:

• Hosting & Database: Secure cloud infrastructure and managed relational databases.
• AI Processing Providers: External LLM APIs for structured entity extraction (data processed strictly in-session without persistent model training).
• Delivery: Third-party OAuth and mail dispatch gateways (Google APIs).

• Raw web captures, extracted contacts, and generated drafts are stored until you delete them from your dashboard or delete your account.
• You may request full account deletion, which permanently purges your account credentials, uploaded resumes, templates, and capture history from active databases.